Returns & Exchanges

At ONX Sports, INC, we stand behind the quality of our gear and offer a 30-day return window for items in original, unused condition. Whether you need a different size or a full refund, our goal is to ensure you are completely satisfied with your purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location; ensure the tracking number is scanned to begin the verification process.

• 4.
  Receive Refund or Exchange

  After our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.