Frequently Asked Questions
Everything you need to know about your ONX Sports experience.
What is the standard shipping timeframe for ONX Sports orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
What is your return and exchange policy?
We offer a 30-day return policy on all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Does ONX Sports offer a warranty on professional equipment?
Yes, our high-performance gear comes with a limited 90-day warranty against manufacturing defects to ensure you can train with absolute confidence.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Currently, ONX Sports ships primarily within the United States. We are working on expanding our logistics to support international athletes in the near future.